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If you prefer to pick up a shipment that has been sent to you, just call the FedEx office, give your air waybill number and it will be our pleasure to hold it for you. A refund or credit will not be given for shipments delayed due to incorrect addresses or to the unavailability or refusal of a person to accept delivery, whether or not the package is returned to the shipper, or sign for the package, or due to any of the causes described under the Liabilities Not Assumed section. Mandatory Law Insofar as any provision contained or referred to in this Air Waybill may be contrary to any applicable international treaties, laws, governmental regulations, orders, or requirements, such provision shall remain in effect as part of our agreement to the extent that it is not overridden.

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Please insert the URL where Kosovo is or not displayed. An example of reference link: You can submit here your version of email to the institution, for other member of the website to use it. To get help you can see example of email sent.

Request for placing Pristina on official Brussels Airport website. Please find example of email sent. Status Optional If you have already contacted or received any email back from the institution, please add here the correspondence so we can track the progress. Status messages are emails received directly from responsible people inside the institution.

Please include the date of correspondence. Please try to write up to characters. Your Name and Your Email where we can reach you: Upon receiving your inquiry we will add the institution on the drop down menu where others can contribute with pushing forward the agenda for this particular institution. You will also be contacted by us to verify the record. Send a request for online recognition to: FedEx Corporation is a Delaware corporation, incorporated October 2, With the purchase of Caliber, FedEx started offering other services besides express shipping.

Caliber subsidiaries included RPS, a small-package ground service; Roberts Express, an expedited shipping provider; Viking Freight, a regional, less than truckload freight carrier serving the Western United States; Caribbean Transportation Services, a provider of airfreight forwarding between the United States and the Caribbean; and Caliber Logistics and Caliber Technology, providers of logistics and technology solutions.

FDX Corporation was founded to oversee all of the operations of those companies and its original air division, Federal Express.

We suggest changing the email subject above according to your preference. I am disappointed to find that I am unable to select Kosovo on the drop-down menu on user profiles on FedEx. As you might be aware, Kosovo is a new country so far recognized as independent by the majority of members of the United Nations, including the United States, United Kingdom and the majority of European Union countries.

Consequently the adoption of that declaration did not violate any applicable rule of international law. Kosovo has one of the youngest populations in all of Europe. Kosovo, as a young country, is rapidly bridging the digital divide facing its citizens, institutions and businesses.

No refund or credit will be provided if an international freight shipment was not booked as required. Customs clearance is included with every FedEx international shipment, but you also have the option to use your own broker. FedEx will tender your shipment to your broker and, at your request, resume the delivery to the final destination. For added flexibility, you may list an unlimited number of commodities per air waybill. To use your own broker: If you need your package earlier than the scheduled delivery time, or won't be available to receive a delivery, then this is the option for you.

If you prefer to pick up a shipment that has been sent to you, just call the FedEx office, give your air waybill number and it will be our pleasure to hold it for you.

This service is provided free of charge. So we work for you on Saturdays too! FedEx offers Saturday service to many places in the world. Use Saturday Service with: We have the expertise to provide safe solutions for handling and transporting your Dangerous Goods shipment. Certain Dangerous Goods shipments must be accessible to the flight crew in-flight. Inaccessible Dangerous Goods IDG do not need to be loaded so they are accessible to the flight crew in-flight.

For more information see our Packaging site. On this Air Waybill, "we," "our," "us," and "FedEx" refer to Federal Express Corporation, its subsidiaries, branches, and controlled entities, and their respective employees, agents, and independent contractors.

If your shipment originates outside the United States, your contract of carriage is with the FedEx subsidiary, branch, controlled entity, or independent contractor who originally accepts the shipment from you.

If there is a conflict between the Air Waybill and any such document then in effect, the transportation agreement, tariff, Service Guide, or Standard Conditions of Carriage will control, in that order of priority. No one is authorized to alter or modify the terms of our agreement. This Air Waybill shall be binding on us when the shipment is accepted; we may mark this Air Waybill with an employee number as our signature, or our printed name shall be sufficient to constitute our signature of this Air Waybill.

You warrant that each article in the shipment is properly described on this Air Waybill and any export documents, acceptable for transport by us, and properly marked, addressed including postal code , and packed to ensure safe transportation with ordinary care in handling. You are responsible for all charges and possible surcharges, customs duties and assessments including fees related to our prepayment of the same, governmental penalties and fines, taxes, and our lawyers' fees and legal costs, related to this shipment.

If the carriage of your shipment by air involves an ultimate destination or stop in a country other than the country of departure, the Warsaw Convention and any of its subsequent amendments and protocols "Warsaw Convention" may be applicable and govern and in most cases limit our liability for loss, damage, delay, shortage, misdelivery, nondelivery, misinformation, or failure to provide information in connection with your shipment.

There are no stopping places which are agreed at the time of tender of the shipment, and we reserve the right to route the shipment in any way we deem appropriate. Notice Shipments transported partly or solely by road, be there an explicit agreement to do so or not, into or from a country that is a party to the Convention on the Contract for International Carriage of Goods by Road the "CMR" are subject to the terms and conditions of the CMR, notwithstanding any other provisions referred to or in this Air Waybill to the contrary, except that the higher limitations of liability as set forth in these conditions shall remain applicable as opposed to those set forth in the CMR.

Please call us or refer to our rate sheets in effect at the time of shipment for an explanation of the additional charge. If you declare a higher value for carriage and pay the additional charge, our maximum liability will be the lesser of your declared value for carriage or your actual damages. We do not provide cargo liability or all-risk insurance.

For other shipments, in particular shipments of extraordinary value, including but not limited to jewelry, artwork, antiques, precious metals, and furs and fur clothing, the declared value of carriage is limited and depends on the contents and the destination of the shipment. Please check our Service Guide, our Standard Conditions of Carriage, or any applicable tariff for an explanation of the declared value limits. If you send more than one package using a single Air Waybill, the declared value for carriage of each package will be determined by dividing the total declared value for carriage by the number of packages in the shipment.

We will not be liable for your acts or omissions, including but not limited to incorrect declaration of cargo; improper or insufficient packing, securing, marking, or addressing of the shipment; or for the acts or omissions of the recipient or anyone else with an interest in the shipment. Also, we will not be liable if you or the recipient violates any of the terms of our agreement. We will not be liable for loss, damage, delay, shortage, misdelivery, nondelivery, misinformation, or failure to provide information in connection with shipments of cash, currency, or other prohibited items.

We will not be liable for loss, damage, delay, shortage, misdelivery, nondelivery, misinformation, or failure to provide information in connection with your shipment caused by events we cannot control, including but not limited to acts of God, perils of the air, weather conditions, mechanical delays, acts of public enemies, war, strikes, civil commotions, or acts or omissions of public authorities including customs and health officials with actual or apparent authority.

The right to damages against us shall be extinguished unless an action is brought within two 2 years from the date of delivery of the shipment or from the date on which the shipment should have been delivered. Within forty-five 45 days after notification to us of the claim, it must be documented by sending to us all relevant information about it. We are not obligated to act on any claim until all transportation charges have been paid; the claim amount may not be deducted from those charges. If the recipient accepts the shipment without noting any damage on the delivery record, we will assume the shipment was delivered in good condition.

In order for us to consider a claim for damage, the contents, original shipping cartons, and packing must be available to us for inspection. Your shipment may, at our option or at the request of governmental authorities, be opened and inspected by us or such authorities at any time. Even if you give us different payment instructions, you will always be primarily responsible for all charges, including transportation charges and possible surcharges, customs and duties assessments including fees related to our pre-payment of the same, governmental penalties and fines, taxes, and our lawyers' fees and legal costs, related to this shipment.

You also will be responsible for any costs we may incur in returning your shipment to you or warehousing it pending disposition. By giving us this shipment, you hereby appoint us as your agent, and as agent for the consignee, solely for performance of customs clearance and certify us as the nominal consignee for the purpose of designating a customs broker to perform customs clearance.

In some instances, local authorities may require additional documentation confirming our appointment. It is your responsibility to provide proper documentation and confirmation when required. You are responsible for and warrant your compliance with all applicable laws, rules, and regulations, including but not limited to customs laws; import, export, and re-export laws; and governmental regulations of any country to, from, through, or over which your shipment may be carried.

You agree to furnish such information and complete and attach to this Air Waybill such documents as are necessary to comply with such laws, rules, and regulations. We assume no liability to you or any other person for any losses or expenses due to your failure to comply with this provision. You are also responsible for all charges, including transportation charges and possible surcharges, and all duties and customs assessments including fees related to our prepayment of same, governmental penalties and fines, taxes, and our lawyers' fees and legal costs, related to this shipment.

You authorize FedEx to act as forwarding agent for you for export control and customs purposes. You hereby certify that all statements and information contained in this Air Waybill and any accompanying documents relating to exportation are true and correct.

Furthermore, you understand that civil and criminal penalties, including forfeiture and sale, may be imposed for making false or fraudulent statements; for violation of any United States Laws on exportation, including but not limited to 13 USC Sec.

If you do not complete all the documents required for carriage or if the documents you submit are not appropriate for the services or destination requested, you hereby instruct us, where permitted by law, to complete, correct, or replace the documents for you, or for the consignee, at your expense.

However, we are not obligated to do so. If a substitute form of air waybill is needed to complete delivery of your shipment and we complete that document, the terms of this Air Waybill will continue to govern. We are not liable to you or any other person for our actions on your behalf under this provision. We do not accept transportation of money including but not limited to coins or negotiable instruments equivalent to cash such as endorsed stocks and bonds.

Other items may be accepted for carriage only to limited destinations or under restricted conditions. We reserve the right to reject packages based upon these limitations or for reasons of safety or security.

You may consult our Service Guide, Standard Conditions of Carriage, or any applicable tariff for specific details. Mandatory Law Insofar as any provision contained or referred to in this Air Waybill may be contrary to any applicable international treaties, laws, governmental regulations, orders, or requirements, such provision shall remain in effect as part of our agreement to the extent that it is not overridden.

The invalidity or unenforceability of any provision shall not affect any other provision contained or referred to in this Air Waybill. Unless otherwise indicated, the sender's address indicated on the face of this Air Waybill is the place of execution and the place of departure, and the recipient's address listed on the face of this Air Waybill is the place of destination. Unless otherwise indicated, the first carrier of this shipment is Federal Express Corporation, P.

Box , Memphis, TN , U. This site is protected by copyright and trademark laws under US and international law.

Prepare Shipment Online Prepare and manage shipments faster and easier. Use your Address Book to manage an address and schedule a pickup. No phone call needed. Get Rates and Transit Times Get a rate quote and see transit times for the different FedEx services available for where you want to ship. Obtain Proof of Delivery. Advanced Tracking Options Save time by eliminating the need to track each package separately. Sign up to access advanced levels of visibility to monitor your shipments.

View and Pay Bills. Access Address Book Use your Address Book to create, edit, delete or check and address and schedule a pickup. FedEx Global Trade Manager FedEx Global Trade Manager is a web-based system that provides our customers with a one-stop resource for international shipping information. Document Prep Center Prepare and house customs documents in one location quickly and easily. FedEx Electronic Solutions Shipping Tools Find everything you need to prepare your shipments online, schedule a pickup, get a rate or transit time for your shipment, or integrate FedEx shipping features into your own business systems.

Delivery Times Delivery commitment as early as 8am to the U. Dimensions per package can be up to cm " in length, or cm " in length and girth combined. If you use your own packaging, dimensional weight may apply. Service Days Monday to Friday. Saturday service available in some countries Delivery Area More than countries and territories Package Size Ship any package up to 68 kg. Additional Service Options Money Back Guarantee This guarantee can be suspended or revoked at our sole discretion without prior notice to you.

The following limitations apply: